CRA incident & vulnerability reporting
In accordance with the European Cyber Resilience Act (CRA), we place the utmost emphasis on the security of our products.
We want to ensure that our products with digital elements and associated software meet the highest standards of data protection and resilience against cyber threats.
If you have discovered a potential security flaw, a security bug, or an actively exploited vulnerability in our product, please do not hesitate to inform us.
Your report will help us immediately analyze the situation and release a fix.
To report vulnerabilities and security incidents, please use our dedicated email:
To help us investigate the issue as quickly as possible, please include the following in your email:
- Product designation: Exact device model, firmware, or software version.
- Vulnerability description: What type of security vulnerability it is and how it manifests.
- Steps to reproduce: Describe step-by-step how the issue can be triggered (attach a screenshot or sample code if applicable).
- Impact: What risk you believe the vulnerability represents (e.g., data leak, unauthorized access to the device, etc.).
- Your contact details: If you are willing to cooperate with us on resolving the issue.
Thank you.
Atmos team
